Supercharge Your Customer Service

Our Product Our Capabilities

Stella Connect is a customer feedback and quality management platform built for CX teams

At the heart of Stella Connect are beautifully designed feedback surveys that build deeper customer connections and capture actionable insights into the quality of CX operations.

Putting Customer Feedback to Work: Our Capabilities

WHAT OUR CUSTOMERS ARE SAYING

“With Stella, we can deliver more personalized coaching which makes team members feel even more valued and confident in their job, and this positive impact can be seen through lower agent attrition.”

“Stella Connect gives us real-time visibility into team member performance and allows us to deliver on-the-spot coaching. Team members feel like they are now understood.”

“Stella Connect has been a game changer for us. The product has made our agents happier and more engaged and has empowered our team leaders and operations team like never before.”

 

 

Transform the way you measure, coach and engage your customer service team