Motivate and Engage Customer Service Agents - Stella Connect

Agent Engagement Case Studies Coaching Events General

Events Stella Summit 2020: Level Up

October 13, 2020 - Virtual Summit

Agent Engagement The 4 Most Important Customer Service Skills (and How to Coach Your Agents on Them)

Hannah McCabe

Agent Engagement 7 Signs You Need Better Customer Service Coaching

Hannah McCabe

Agent Engagement 6 Tips for Building a Customer Service Training Program

Hannah McCabe

Agent Engagement Our Top 18 Favorite Customer Service Motivational Quotes

Hannah McCabe

Agent Engagement 12 Rewards and Recognition Ideas for Customer Service Teams

Hannah McCabe

Agent Engagement Why You Need an Employee Rewards and Recognition Program

Hannah McCabe

Agent Engagement Customer Service Appreciation Week Ideas Your Agents Will Love

Hannah McCabe

Agent Engagement 4 Ways to Celebrate Your Team During Customer Service Appreciation Week

Hannah McCabe

Agent Engagement How sweetgreen Maximizes Their Remote Employees' Experiences

Liz Adams

Agent Engagement 5 Ways to Prepare Your Customer Service Team for the Holiday Season

Hannah McCabe

Agent Engagement 6 Rules for Collecting Better Customer Feedback (And What to Do With It)

Hannah McCabe

Agent Engagement What is Customer Feedback? Definition + Examples

Hannah McCabe

Agent Engagement 3 Steps to Creating a Customer Feedback Strategy That Works for Your Front-line Team

Hannah McCabe

Agent Engagement 4 Best Practices for Dealing with Negative Customer Feedback

Hannah McCabe

Agent Engagement 4 Tips for Onboarding and Coaching Remote Agents

Kerrie Bond-MacInnes