Motivate and Engage Customer Service Agents - Stella Connect

Agent Engagement Case Studies Coaching Events General

Events Stella Summit 2020: Level Up

October 13, 2020 - Virtual Summit

Agent Engagement How sweetgreen Maximizes Their Remote Employees' Experiences

Liz Adams

Agent Engagement 5 Ways to Prepare Your Customer Service Team for the Holiday Season

Hannah McCabe

Agent Engagement 6 Rules for Collecting Better Customer Feedback (And What to Do With It)

Hannah McCabe

Agent Engagement What is Customer Feedback? Definition + Examples

Hannah McCabe

Agent Engagement 3 Steps to Creating a Customer Feedback Strategy That Works for Your Front-line Team

Hannah McCabe

Agent Engagement 4 Best Practices for Dealing with Negative Customer Feedback

Hannah McCabe

Agent Engagement 4 Tips for Onboarding and Coaching Remote Agents

Kerrie Bond-MacInnes

Agent Engagement How to Measure CSAT (Customer Satisfaction)

Hannah McCabe

Agent Engagement Building a Customer-Centric Culture for Your Business

Hannah McCabe

Agent Engagement Stella Connect: The CX Management Tool Your Team Actually Likes

Agent Engagement How Brooklinen uses Snappy and Stella Connect to Reward Their Agents

Infographic

Agent Engagement 4 Ways to Help Your Remote Customer Service Team Thrive

Hannah McCabe

Agent Engagement Top 3 Questions to Ask Before Reopening Your Contact Center

Liz Adams

Agent Engagement How CX Leaders Are Handling the Transition to Remote

Kerrie Bond-MacInnes

Agent Engagement Product Update: Words of Encouragement & QA - Stella Connect

Ali Zelisko