Platform
Capabilities
Remote Workforce
Effectively manage distributed agents.
Agent Engagement
Motivate agents for top performance.
Real-Time QA
Seamlessly tie customer feedback and QA.
Coaching
Coach with real-time feedback and QA.
1:1 Meetings
Easily organize 1:1 meetings.
CSAT, NPS and CES
Measure the KPIs that matter, at scale.
Rewards and Recognition
Power agent incentives and rewards.
Service Recovery
Close the loop and make things right.
Solutions
Function
For Agents
For Team Leaders
For QA Managers
For Executives
Business Type
For Startups
For Enterprises
For BPOs
For SMBs
Clients
Why Stella
Visibility into Performance
Improve Customer Satisfaction
Scale Efficiently
Reduce Attrition
Resources
Blog
Events
Community
Integrations
Product Packages
Partner Programs
Client Sign In
About
Company
Careers
Contact Us
Client Sign In
Contact Us
Request
Demo
Agent Engagement
Case Studies
Coaching
Events
General
Team Performance
How to Improve Customer Satisfaction in 3 Steps
Hannah McCabe
Agent Engagement
Building a Customer-Centric Culture for Your Business
Hannah McCabe
Coaching
Anatomy of a Great Customer Service Email
Hannah McCabe
Coaching
How to Deal With Angry Customers (And Win Them Back)
Hannah McCabe
