Stella Connect Client Case Studies - Stella Connect

Measure Results How SmartPak Uses Stella Connect’s QA to Drive Team Performance and Build Customer Trust

Hannah McCabe

Foster Engagement Why I Love Stella Connect: Brooklinen

Manage Performance Why I Love Stella Connect: Harry's

Manage Performance How Moen Built an Agent-First Culture with Stella Connect

Rachel Bolsu

Manage Performance How Peek.com Improved QA Efficiency by 5x in Under 2 Months

Rachel Bolsu

Foster Engagement How SeatGeek Uses Stella Connect to Measure and Inspire its Front-line Team

Ross Cranwell

Manage Performance How Sky Business Drives Customer Service Innovation

Liz Adams

Manage Performance MeUndies Saves Headcount Costs and Improves Service Delivery With Stella Connect

Ross Cranwell

Manage Performance ECE and Stella Connect: How a Leading BPO Leverages Stella Connect

Liz Adams

Manage Performance Yext Improves Service Performance and Client Satisfaction with Stella Connect

Ross Cranwell

Foster Engagement Creating a Culture of Engagement with lululemon

Liz Adams

Manage Performance Birchbox Drives Customer Satisfaction With Stella Connect Service Recovery

Liz Adams

Manage Performance How ESPN Built a World-Class Customer Service Team From Scratch

Liz Adams

Foster Engagement How the Harry’s Customer Service Team Puts Its Best Face Forward

Liz Adams

Manage Performance FabFitFun: 5 Lessons for Managing a Fast-Growing CX Team

Liz Adams

Manage Performance Earnin & Stella Connect: Improving Customer Experience; Driving Agent Engagement

Ross Cranwell