Resources for Building High-Performing Support Teams - Stella Connect

Manage Performance Customer Service Trends for 2022: Preparing for the Future of Customer Service

Hannah McCabe

Manage Performance Customer Service Trends Interactive Quiz

Hannah McCabe

Manage Performance The Ultimate Customer Service Performance Scorecard Template

Hannah McCabe

Measure Results Creating a Customer Service Career Path for Your Team

Hannah McCabe

Measure Results The State of B2B Customer Service

Hannah McCabe

Manage Performance Doing Contact Center QA the Right Way: The Complete Guide to Call Center Quality Assurance

Hannah McCabe

Manage Performance Understanding the Increased Role of Service Agents in the Modern Customer Experience

Hannah McCabe

Foster Engagement Why I Love Stella Connect: Brooklinen

Measure Results How SmartPak Uses Stella Connect’s QA to Drive Team Performance and Build Customer Trust

Hannah McCabe

Manage Performance Customer Service Trends for 2021: How to Meet Rising Customer Expectations in the New Year

Hannah McCabe

Manage Performance Let’s talk shop: Retail CX learnings from 2020 and trends for 2021

February 2, 2021 - Virtual Event

Foster Engagement I ❤️ CX Speed Dating

February 16, 2021 - Virtual Event

Manage Performance Why I Love Stella Connect: Harry's

Manage Performance [On-Demand] How to Create a More Humanized Customer Experience

Webinar Recording

Manage Performance [On-Demand] Adapting Customer Service in Times of Crisis

Webinar Recording

Empower Coaching Customer Service Coaching Plan 9 Tips for How to Coach More Successful Agents

Hannah McCabe