Agent Retention Archives - Stella Connect

Measure Results Creating a Customer Service Career Path for Your Team

Hannah McCabe

Manage Performance 4 Types of Customer Service Jobs (and the Skills You Need to Look for When Hiring)

Hannah McCabe

Manage Performance 6 Paths to Grow Your Customer Service Career

Hannah McCabe

Foster Engagement Why You Need an Employee Rewards and Recognition Program

Hannah McCabe

Foster Engagement Customer Service Appreciation Week Ideas Your Agents Will Love

Hannah McCabe

Foster Engagement 4 Ways to Celebrate Your Team During Customer Service Appreciation Week

Hannah McCabe

Foster Engagement How Brooklinen uses Snappy and Stella Connect to Reward Their Agents

Infographic

Foster Engagement 4 Ways to Help Your Remote Customer Service Team Thrive

Hannah McCabe

Foster Engagement 7 Strategies for Helping Remote CX Teams Adjust to the New Normal

Liz Adams

Remote Customer Service: How to Successfully Manage Remote Teams

Joyelle Baker

Manage Performance 6 Best Practices for Scaling a CX Team

Joyelle Baker

Manage Performance 6 Secrets to Keeping Millennial Agents Happy and Loyal

Liz Adams

Measure Results How Customer Data Can Improve Future Customer Service Hiring

Ross Cranwell

Foster Engagement Call Center Attrition: Why Agents Leave, and What You Can Do About It

Ross Cranwell

Manage Performance How to Scale Your Customer Service Team: A Brief Guide for Startups

Ross Cranwell

Foster Engagement Inspire Employee Happiness and Engagement to Wow Your Customers

39 Minutes