Quality Assurance Archives - Stella Connect

Manage Performance Doing Contact Center QA the Right Way: The Complete Guide to Call Center Quality Assurance

Hannah McCabe

Manage Performance 4 Types of Customer Service Jobs (and the Skills You Need to Look for When Hiring)

Hannah McCabe

Manage Performance Product Update: New Languages, Mobile-Friendly, and QA

Joanne Lee

Manage Performance The 5 Most Important Questions for Measuring the Success of Your Quality Assurance Program

Hannah McCabe

Manage Performance What is Customer Service Quality Assurance?

Hannah McCabe

Manage Performance Why You Need Better Quality Assurance Software

Hannah McCabe

Manage Performance 4 Best Practices to Improve Your Quality Assurance Program

Hannah McCabe

Measure Results How SmartPak Uses Stella Connect’s QA to Drive Team Performance and Build Customer Trust

Hannah McCabe

Manage Performance [On-Demand] How Riot Games Uses QA to Deliver Personalized Player Experiences

Webinar Recording

Manage Performance 14 Customer Service Terms Everyone in the Industry Should Know

Hannah McCabe

Manage Performance Stella Connect Introduces Streamlined and Actionable QA

Ali Zelisko

Manage Performance [On-Demand] QA is Broken – How Stella Connect is Reshaping the Future of QA

Webinar Recording

Manage Performance How Peek.com Improved QA Efficiency by 5x in Under 2 Months

Rachel Bolsu

Manage Performance How to Bring Your Call Center QA Team Into the Digital Age

Liz Adams

Manage Performance Guide to Doing Contact Center Quality Assurance The Right Way

Ross Cranwell

Manage Performance How Kijiji Uses Stella Connect to Streamline and Supercharge Its Contact Center QA Program

Ross Cranwell