Platform
Capabilities
Remote Workforce
Effectively manage distributed agents.
Agent Engagement
Motivate agents for top performance.
Real-Time QA
Seamlessly tie customer feedback and QA.
Coaching
Coach with real-time feedback and QA.
1:1 Meetings
Better performance-oriented 1:1 meetings anywhere.
CSAT, NPS and CES
Measure the KPIs that matter, at scale.
Rewards and Recognition
Power agent incentives and rewards.
Service Recovery
Close the loop and make things right.
Solutions
Function
For Agents
For Team Leaders
For QA Managers
For Executives
Business Type
For Startups
For Enterprises
For BPOs
For SMBs
Clients
Why Stella
Visibility into Performance
Improve Customer Satisfaction
Scale Efficiently
Reduce Attrition
Resources
Resource Center
Blog
Events
Community
CSAT Calculator
Integrations
Partner Programs
Client Sign In
About
Company
Careers
Security
Contact Us
Client Sign In
Contact Us
Request
Demo
Blog
Resource Center
Browse by Category
Categories
Empower Coaching
Foster Engagement
Manage Performance
Measure Results
Topics
Agent Motivation
Agent Onboarding
Agent Retention
BPOs
Coaching
Contact Center
Customer Experience
Customer Feedback
Customer Satisfaction
CX Trends
Events
First Call Resolution
Partners
Product Updates
Quality Assurance
Retention
Rewards and Recognition
Service Recovery
Training
Virtual Workforce
Content Types
Case Studies
Company News
Guides and Reports
Podcasts
Press Releases
Webinars and Events
X
Empower Coaching
Customer Service Coaching Plan 9 Tips for How to Coach More Successful Agents
Hannah McCabe
Empower Coaching
Customer Service Coaching Plan 9 Tips for How to Coach More Successful Agents
Hannah McCabe
Get exclusive resources
Manage Performance
How Moen Built an Agent-First Culture with Stella Connect
Foster Engagement
Building a Rewards & Recognition Program
Foster Engagement
12 Rewards and Recognition Ideas for Customer Service Teams
Hannah McCabe
Foster Engagement
Why You Need an Employee Rewards and Recognition Program
Hannah McCabe
Foster Engagement
Customer Service Appreciation Week Ideas Your Agents Will Love
Hannah McCabe
Foster Engagement
4 Ways to Celebrate Your Team During Customer Service Appreciation Week
Hannah McCabe
Foster Engagement
How Brooklinen uses Snappy and Stella Connect to Reward Their Agents
Infographic
Foster Engagement
[On-Demand] Remote CX: 3 Tips to Maintain Service Quality with a Remote Workforce
Webinar Recording
Foster Engagement
4 Ways to Help Your Remote Customer Service Team Thrive
Hannah McCabe
Manage Performance
How Moen Built an Agent-First Culture with Stella Connect
Rachel Bolsu
Foster Engagement
3 Ways to Engage and Improve Your CX Team
Joyelle Baker
Foster Engagement
Building a Rewards & Recognition Program
Rachel Bolsu
Foster Engagement
[On-Demand] 7 Actionable Ways to Reward & Recognize Your Agents
Webinar Recording
Foster Engagement
Recognize Agents for Customer Service Week
Ross Cranwell
Foster Engagement
18 Employee Recognition Ideas for CX Agents
Ross Cranwell
Foster Engagement
Brooklinen’s Winning Formula for Hands-on Customer Service Training
Ross Cranwell
Manage Performance
[On-Demand] Learn Brooklinen's Formula For Managing a Top Service Team
Webinar Recording