Service Recovery Archives - Stella Connect

Measure Results How Technology Is Changing Customer Service in the Contact Center

Hannah McCabe

Manage Performance 14 Customer Service Terms Everyone in the Industry Should Know

Hannah McCabe

Manage Performance [On-Demand] Lunch and Learn: Dealing with Angry Customers

Virtual Event Recording

Measure Results Service Recovery: How to Win Customers Back After a Negative Experience

Ross Cranwell

Manage Performance Birchbox Drives Customer Satisfaction With Stella Connect Service Recovery

Liz Adams

Manage Performance Service Recovery: 4 Things Your Agents Need to Succeed

Liz Adams

Measure Results How Williams-Sonoma Drives Cost Savings and Powers Service Recovery Across its Contact Center

Ross Cranwell