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Measure Results How SmartPak Uses Stella Connect’s QA to Drive Team Performance and Build Customer Trust
Hannah McCabeHannah McCabe
Measure Results How SmartPak Uses Stella Connect’s QA to Drive Team Performance and Build Customer Trust
Hannah McCabeHannah McCabe

Get exclusive resources

Empower Coaching Customer Service Coaching Plan 9 Tips for How to Coach More Successful Agents
Empower Coaching How to Run Effective 1:1 Meetings - A CX Manager's Guide
Empower Coaching Why a Call Center Training Program Matters
Manage Performance 5 Ways to Revamp Your Customer Service Team for 2021
Hannah McCabeHannah McCabe
Empower Coaching The 4 Most Important Customer Service Skills (and How to Coach Your Agents on Them)
Hannah McCabeHannah McCabe
Empower Coaching How to Coach a Customer Service Representative (Free Guide)
Hannah McCabeHannah McCabe
Empower Coaching Customer Service Coaching Plan 9 Tips for How to Coach More Successful Agents
Hannah McCabeHannah McCabe
Empower Coaching 7 Signs You Need Better Customer Service Coaching
Hannah McCabeHannah McCabe
Empower Coaching 6 Tips for Building a Customer Service Training Program
Hannah McCabeHannah McCabe
Manage Performance 14 Customer Service Terms Everyone in the Industry Should Know
Hannah McCabeHannah McCabe
Foster Engagement 6 Rules for Collecting Better Customer Feedback (And What to Do With It)
Hannah McCabeHannah McCabe
Empower Coaching 4 Best Practices for Dealing with Negative Customer Feedback
Hannah McCabeHannah McCabe
Manage Performance On Hold with John and Ramon: Episode 1
Liz AdamsLiz Adams
Manage Performance Building a Customer-Centric Culture for Your Business
Hannah McCabeHannah McCabe
Manage Performance Anatomy of a Great Customer Service Email
Hannah McCabeHannah McCabe
Empower Coaching How to Deal With Angry Customers (And Win Them Back)
Hannah McCabeHannah McCabe
Manage Performance How CX Leaders Are Handling the Transition to Remote
Kerrie Bond-MacInnesAvatar
Empower Coaching How to Run Effective 1:1 Meetings - A CX Manager's Guide
Liz AdamsLiz Adams
  • Platform
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  • Solutions
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    • For Team Leaders
    • For QA Managers
    • For Executives
    • For Startups
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  • Why Stella
    • Visibility Into Performance
    • Improve Customer Satisfaction
    • Scale Efficiently
    • Reduce Attrition
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    • Events
    • Community
    • CSAT Calculator
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