We Are Transforming the Way Customer Service Teams Work

We help customer service agents be happier and higher performing at work and therefore deliver exceptional customer experiences. 

That is why we have developed a customer feedback and quality management platform that is designed specifically for customer service teams. With Stella Connect, you’ll be able to harness agent-level customer feedback and deliver high impact coaching and QA programs. The results: agents who love their jobs, team leaders who are more empowered than ever before, and customers who build deeper relationships with your brand.

Leadership Team

Jordy Leiser

Co-Founder & CEO

John Ernsberger

Co-Founder & SVP Global Client Services

David Blanke


Bill Hilliard

SVP, Sales

Bill Beckler

VP, Engineering

Julie Li

VP, People

Our Investors

Non-Executive Board of Directors

Tom Roberts

General Partner | Harbert Growth Partners

Lisa Wu

General Partner | Norwest Venture Partners

Sam Landman

Managing Director | Comcast Ventures

Eric Gould

Managing Partner | Peak Opportunity Partners

Yael Zheng

Chief Marketing Officer | Bill.com

Client Advisory Board

The Stella Connect Client Advisory Board includes customer service leaders from across a range of industries and company sizes. The thought leaders on this Board work with Stella Connect’s leadership team to help shape future product direction and drive continuous innovation.

Learn More

Interested in Joining the Stella Connect Team?