Customer Satisfaction (CSAT) Calculator

CSAT (Customer Satisfaction) is an invaluable metric for data-driven CS organizations. Do you know what your organization’s CSAT score is (or how to improve it)?

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Calculate Your CSAT

Use the sliders below to indicate the number of responses from 1 - 50 per each score number. Leave any score sliders blank (0) to not have them count toward your score.

Score of 1 How many “1” ratings you’ve received.
0
Score of 2 How many “2” ratings you’ve received.
0
Score of 3 How many “3” ratings you’ve received.
0
Score of 4 How many “4” ratings you’ve received.
0
Score of 5 How many “5” ratings you’ve received.
0
Score of 6 How many “6” ratings you’ve received.
0
Score of 7 How many “7” ratings you’ve received.
0
Score of 8 How many “8” ratings you’ve received.
0
Score of 9 How many “9” ratings you’ve received.
0
Score of 10 How many “10” ratings you’ve received.
0

Get Your CSAT Score

Get an in-depth understanding of what your CSAT score means, where you can improve or optimize, and how to use this data to deliver better customer experiences.