Customer Satisfaction (CSAT) Calculator
CSAT (Customer Satisfaction) is an invaluable metric for data-driven CS organizations. Do you know what your organization’s CSAT score is (or how to improve it)?
Get my ScoreCalculate Your CSAT
Use the sliders below to indicate the number of responses from 1 - 50 per each score number. Leave any score sliders blank (0) to not have them count toward your score.
Score of 1
How many “1” ratings you’ve received.
0
Score of 2
How many “2” ratings you’ve received.
0
Score of 3
How many “3” ratings you’ve received.
0
Score of 4
How many “4” ratings you’ve received.
0
Score of 5
How many “5” ratings you’ve received.
0
Score of 6
How many “6” ratings you’ve received.
0
Score of 7
How many “7” ratings you’ve received.
0
Score of 8
How many “8” ratings you’ve received.
0
Score of 9
How many “9” ratings you’ve received.
0
Score of 10
How many “10” ratings you’ve received.
0
Get Your CSAT Score
Get an in-depth understanding of what your CSAT score means, where you can improve or optimize, and how to use this data to deliver better customer experiences.