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Agent Engagement
Case Studies
Coaching
Events
General
Agent Engagement
4 Ways to Help Your Remote Customer Service Team Thrive
Hannah McCabe
Agent Engagement
How Brooklinen uses Snappy and Stella Connect to Reward Their Agents
Infographic
Coaching
How to Deal With Angry Customers (And Win Them Back)
Hannah McCabe
Events
Virtual Wine Tasting Event with Kustomer & Stella
June 18, 2020 - Virtual Event
Events
Customer Service 2020: The Future of CX
June 16, 2020 - Virtual Summit
General
Stella Star of the Month: Justin Cruz
Liz Adams
Agent Engagement
Top 3 Questions to Ask Before Reopening Your Contact Center
Liz Adams
Team Performance
7 Strategies for Helping Remote CX Teams Adjust to the New Normal
Liz Adams
Press
Stella Connect Launches CX Connections Slack Community
Events
CXLife Virtual Conference
May 21, 2020 - Virtual Conference
Webinars
[Webinar] Efficient Customer Service Doesn't Have to Be Impersonal
May 12, 2020 - Webinar
Agent Engagement
How CX Leaders Are Handling the Transition to Remote
Kerrie Bond-MacInnes
Agent Engagement
April Product Updates: New Words of Encouragement Feature & QA Updates
Ali Zelisko
Events
Customer Experience Virtual Summit
May 6, 2020 - Virtual Summit
Events
The Break Room: Remote Teams
April 29, 2020 - YouTube Live
Events
[Panel Recording] Customer Feedback: The Key to Unlocking Your Agents' Full Potential
On Demand Recording
