Resources for Building High Performing Service Teams I Stella Connect

Agent Engagement Case Studies Coaching Events General

Events Stella Summit 2020: Level Up

October 13, 2020 - Virtual Summit

Agent Engagement How sweetgreen Maximizes Their Remote Employees' Experiences

Liz Adams

Agent Engagement 5 Ways to Prepare Your Customer Service Team for the Holiday Season

Hannah McCabe

Press Stella Connect Announces Virtual CX Summit

Coaching 14 Customer Service Terms Everyone in the Industry Should Know

Hannah McCabe

Press Medallia to Acquire Stella Connect

Jordy Leiser & John Ernsberger

Coaching 5 Tips for Providing Excellent Customer Service

Hannah McCabe

Agent Engagement 6 Rules for Collecting Better Customer Feedback (And What to Do With It)

Hannah McCabe

General Stella Star of the Month: Hannah McCabe

Liz Adams

Agent Engagement What is Customer Feedback? Definition + Examples

Hannah McCabe

General Stella Connect Passes SOC2 Audit

Bill Beckler

Press Stella Connect Releases Self-Care in Support Guides

Events Responsiveness vs. Empathy: How to to Create Customer Experiences that Stand Out

August 26, 2020 - Webinar

Events A Gouda Time: Virtual Cheese Tasting

September 15, 2020 - Virtual Event

Agent Engagement 3 Steps to Creating a Customer Feedback Strategy That Works for Your Front-line Team

Hannah McCabe

Agent Engagement 4 Best Practices for Dealing with Negative Customer Feedback

Hannah McCabe