Resources for Building High Performing Service Teams I Stella Connect

Agent Engagement Case Studies Coaching Events General

Events [On Demand] Stella Summit 2020: Level Up

Virtual Summit Recordings

Events Let’s talk shop: Retail CX learnings from 2020 and trends for 2021

February 2, 2021 - Virtual Event

Agent Engagement 5 Customer Service Stats You Need to Know for 2021

Hannah McCabe

Events I ❤️ CX Speed Dating

February 16, 2021 - Virtual Event

Growth The Biggest Trends in Customer Service We'll See This Year

Hannah McCabe

Agent Engagement Why I Love Stella Connect: Harry's

Growth 5 Ways to Revamp Your Customer Service Team for 2021

Hannah McCabe

Events A Night for Family Equality

February 4, 2021 - Virtual Event

Webinars How to Create a More Humanized Customer Experience

January 20, 2021 - Webinar

Growth Top Three Best Moments from Our Stella Summit

Hannah McCabe

Growth The Most Innovative Things Happening In Customer Service

Hannah McCabe

Growth Top CX Trends We Heard About at Our Stella Summit

Hannah McCabe

Growth What I Wish I Knew a Year Ago About Customer Service in 2020

Hannah McCabe

Growth How Customer Service Changed in 2020

Hannah McCabe

Growth Four Things We Learned at Our Stella Summit

Hannah McCabe

Agent Engagement The 4 Most Important Customer Service Skills (and How to Coach Your Agents on Them)

Hannah McCabe