Resources for Building High Performing Service Teams I Stella Connect

Agent Engagement Case Study Events Team Performance

Events The Top 25 Customer Service & CX Conferences in 2020

Kerrie Bond-MacInnes

Team Performance 8 Questions with Calendly's Director of CX, Joelle Waksman

Rachel Bolsu

Events Attracting, Engaging & Retaining Advocates in 2020

February 13, 2020 - Columbus, OH

Team Performance 2020: The State of Customer Service

Rachel Bolsu

Case Study How Peek.com Improved QA Efficiency by 5x in Under 2 Months

Rachel Bolsu

Agent Engagement 3 Key Themes from CX Leaders Around the Country

Joyelle Baker

Team Performance December Product Updates: Integrations & Languages

Ali Zelisko

Agent Engagement Building a Rewards & Recognition Program

Rachel Bolsu

Events Zendesk Relate 2020

March 3-5, 2020 - Miami, FL

Agent Engagement [Webinar Recording] 7 Actionable Ways to Reward & Recognize Your Agents

Ross Cranwell

Events 8 Questions With ATXCX Founder, Brittany Naylor

Kerrie Bond-MacInnes

Agent Engagement Behind Stella Connect’s New Look and Feel

Rachel Bolsu

Team Performance Top 5 Priorities of Forward-Thinking CX Leaders

Rachel Bolsu

Team Performance How to Run Effective 1:1 Meetings - A CX Manager's Guide

Liz Adams

Team Performance Scaling Your Service Operations: Where to Open Your New Contact Center

Rachel Bolsu

Agent Engagement Last Minute Ways to Recognize Agents for Customer Service Week

Rachel Bolsu