Resources for Building High Performing Service Teams I Stella Connect

Agent Engagement Case Studies Coaching Events General

Team Performance How to Improve Customer Satisfaction in 3 Steps

Hannah McCabe

Agent Engagement Building a Customer-Centric Culture for Your Business

Hannah McCabe

General Stella Star of the Month: Michelle Collins

Liz Adams

Events Lunch and Learn: Dealing with Angry Customers

August 18, 2020 - Virtual Event

Coaching Anatomy of a Great Customer Service Email

Hannah McCabe

Webinars Satisfaction and Agent Non-Controllables

July 9, 2020 - Webinar

Events The New Norms for Customer Experience

July 16, 2020 - Virtual Panel

Events Cyber CX Virtual Roundtable Series

Ongoing - Virtual Roundtables

Events Self-Care in Support

July 28, 2020 - Virtual Event

Agent Engagement Stella Connect: The CX Management Tool Your Team Actually Likes

Press Stella Connect Releases Remote CX Toolkit

Agent Engagement How Brooklinen uses Snappy and Stella Connect to Reward Their Agents

Infographic

Coaching How to Deal With Angry Customers (And Win Them Back)

Hannah McCabe

General Stella Star of the Month: Justin Cruz

Liz Adams

Agent Engagement 4 Ways to Help Your Remote Customer Service Team Thrive

Hannah McCabe

Agent Engagement Top 3 Questions to Ask Before Reopening Your Contact Center

Liz Adams