Agent Motivation

Emerging Leaders in CX Panel – Photo Recap

On May 2nd, we had the pleasure of hosting a sold out Emerging Leaders in CX event at Harry’s HQ in Tribeca, New York. Panelists from Birchbox, Brooklinen, Buffy and Harry’s gave brilliant insights into growing one’s career in the CX industry.

Full house at Harry’s HQ!


Our superstar panelists (from left to right: Amber Rollo of Harry’s, Jack Lorentzen of Brooklinen, Cristina Mistrot of Buffy, and Leanna Nazisi of Birchbox)


Moderation was led by Stella Connect’s VP of Marketing, Alex Vlasto


Amber Rollo, Customer Experience Lead, Harry’s, Inc. and Jack Lorentzen, Customer Experience Manager, Brooklinen


The Q&A section went over the allotted time due to so many fantastic questions for our panelists from the crowd


CX networking took place before and after the panel


Everyone had an opportunity to write what CX means to them on our poster



Co-sponsors, Zendesk, sharing swag and flyers ahead of their Showcase in New York


Parting guests also went away with cupcakes from (amazing Stella Connect clients) Baked by Melissa


A big shoutout to Harry’s for sharing their space with our CX community


If you’re interested in attending a future Stella Connect CX Connections event, be sure to check out our CX events section where you can learn more about the upcoming events we’ll be hosting across the US and the UK! And if you want to see a comprehensive list of the 2019 customer service conferences, then make sure to check out this list.