Driving Bottom
Line Performance
Stella Connect is sold on a flexible per seat pricing model. Despite our standard SaaS pricing, clients don’t think of Stella Connect as an expense; they think of us a tool for driving bottom line performance. We do this in three key ways:
“Stella Connect is a great motivator. Our team members love reading customer comments and challenging one another to earn the next reward. The result: QA scores that are higher than ever and attrition at an all-time low.”
“Using Stella Connect has transformed the QA process for Warby Parker, allowing us to reduce resources needed to evaluate the quality of interactions.”
“With Stella Connect we’ve seen a measurable uptick in the quality of our service delivery, which enables us to resolve more customer inquiries with fewer staff, and drive more revenue.”
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