Stella Connect Workflow
Our SFTP integration unlocks a powerful workflow.
Stella Connect and SFTP
Motivate and Empower Your Front-Line Team
Why 1+1=3
We have developed a seamless SFTP integration, which enables you to unlock all the benefits of Stella Connect without any disruption to agent workflow. Through this simple integration you will be able to:
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Automate Survey Distribution
Automate distribution of feedback requests once SFTP tickets are closed.
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Enrich Customer Feedback
Associate interaction tags from SFTP with customer feedback for deeper context.
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Customize Feedback Requests
Customize requests by brand or language depending on the interaction type.
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Set Custom Rules
Create rules for survey distribution within SFTP to suit your specific workflow.
Combined Clients
Leading service-focused brands rely on the combined power of SFTP and Stella Connect
Learn more about our SFTP integration
Learn more about our SFTP integration