SFTP Integration - Stella Connect

Stella Connect and SFTP

Motivate and Empower Your Front-Line Team

Why 1+1=3

We have developed a seamless SFTP integration, which enables you to unlock all the benefits of Stella Connect without any disruption to agent workflow. Through this simple integration you will be able to:

Automate Survey Distribution
Automate distribution of feedback requests once SFTP tickets are closed.
Enrich Customer Feedback
Associate interaction tags from SFTP with customer feedback for deeper context.
Customize Feedback Requests
Customize requests by brand or language depending on the interaction type.
Set Custom Rules
Create rules for survey distribution within SFTP to suit your specific workflow.

Combined Clients

Leading service-focused brands rely on the combined power of SFTP and Stella Connect

Motivate and Empower Your Front-Line Team

Automate Survey Distribution

Enrich Customer Feedback

Customize Feedback Requests

Set Custom Rules

Stella Connect Workflow

Our SFTP integration unlocks a powerful workflow.

Learn more about our SFTP integration