Stella Connect and SFTP
Why 1+1=3
We have developed a seamless SFTP integration, which enables you to unlock all the benefits of Stella Connect without any disruption to agent workflow. Through this simple integration you will be able to:
Automate distribution of feedback requests once SFTP tickets are closed.
Associate interaction tags from SFTP with customer feedback for deeper context.
Customize requests by brand or language depending on the interaction type.
Create rules for survey distribution within SFTP to suit your specific workflow.
Combined Clients
Leading service-focused brands rely on the combined power of SFTP and Stella Connect
Learn more about our SFTP integration