Stella Summit: Level Up 2020 I Stella Connect

Access all the amazing content from Stella Summit 2020: Level Up for learnings from the best in the biz about how they have been able to take their CX strategy to the next level – and how they’ll continue into 2021.

October 13, 2020 / On-Demand Now

Keynotes

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Foster Engagement Inspire Employee Happiness and Engagement to Wow Your Customers

39 Minutes

Foster Engagement More Than Enough: A Conversation with Elaine Welteroth

42 minutes

Stella Stories

Stella Connect: Product Roadmap

27 Minutes

Manage Performance Building a Feedback-Driven Culture at ESPN

32 Minutes

Manage Performance How SmartPak Uses QA to Drive Team Performance

27 Minutes

Foster Engagement Why Quicken Loans is Obsessed with Finding a Better Way to Delight Customers

29 Minutes

Manage Performance On Hold with John and Ramon featuring Walmart

31 Minutes

Partners Present

Manage Performance Knowledge-Driven Culture and How it Influences CX

29 Minutes

Manage Performance Adapting and Pivoting with Your CX Team

27 Minutes

Manage Performance Modern Solutions for Virtual Contact Centers

28 Minutes

Manage Performance Using Survey & QA Data to Drive Better Training

30 Minutes

Manage Performance Transforming Player Satisfaction

34 Minutes

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