Stella Connections Virtual Roadshow


June/July 2021 - Virtual Events
General [On-Demand] Doing Contact Center Quality Assurance the Right Way
Webinar Recording
EITK: Customer Response Summit
April 26-28, 2021 - Virtual Conference
[On-Demand] Humanized Customer Feedback Solutions: A Must-Have for Contact Center Success
Virtual Event Recording
[On-Demand] How Resident is Building a QA Program of the Future
Webinar Recording
[On-Demand] How Butternut Box Creates a Customer Service Culture That Sparks Joy
Webinar Recording
[On-Demand] What’s Top of Mind for Global Customer Service Leaders in 2021
Webinar Recording
Manage Performance Let’s talk shop: Retail CX learnings from 2020 and trends for 2021
February 2, 2021 - Virtual Event
Foster Engagement I ❤️ CX Speed Dating
February 16, 2021 - Virtual Event
Manage Performance [On-Demand] Adapting Customer Service in Times of Crisis
Webinar Recording
Manage Performance [On-Demand] How Riot Games Uses QA to Deliver Personalized Player Experiences
Webinar Recording
Foster Engagement [On Demand] Stella Summit 2020: Level Up
Virtual Summit Recordings
Measure Results [On-Demand] Satisfaction and Agent Non-Controllables: Positioning your team for success
Webinar Recording
Manage Performance [On-Demand] Lunch and Learn: Dealing with Angry Customers
Virtual Event Recording
Foster Engagement [On-Demand] Self-Care in Support
Virtual Event Recording