Events I Stella Connect

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Upcoming Events

Stella Connect Virtual Summit: Level Up 2021

October 14, 2021 - Virtual Summit

CCW Online: Reimagining Service Experiences

October 26-28, 2021 - Virtual Conference

NRF 2022: Retail's Big Show

January 16-18, 2022 - New York City

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On-Demand Event Content

Foster Engagement [On Demand] Stella Summit 2020: Level Up

Virtual Summit Recordings

[On-Demand] Stella Connections Virtual Roadshow

Virtual Event Recordings

General [On-Demand] Doing Contact Center Quality Assurance the Right Way

Webinar Recording

[On-Demand] How Resident is Building a QA Program of the Future

Webinar Recording

[On-Demand] How Butternut Box Creates a Customer Service Culture That Sparks Joy

Webinar Recording

[On-Demand] Humanized Customer Feedback Solutions: A Must-Have for Contact Center Success

Virtual Event Recording

[On-Demand] What’s Top of Mind for Global Customer Service Leaders in 2021

Webinar Recording

Manage Performance [On-Demand] How to Create a More Humanized Customer Experience

Webinar Recording

Manage Performance [On-Demand] Adapting Customer Service in Times of Crisis

Webinar Recording

Manage Performance [On-Demand] Cyber CX: Virtual Roundtable Series

Virtual Event Recording

Manage Performance [On-Demand] How Riot Games Uses QA to Deliver Personalized Player Experiences

Webinar Recording

Manage Performance [On-Demand] Lunch and Learn: Dealing with Angry Customers

Virtual Event Recording

Foster Engagement [On-Demand] Self-Care in Support

Virtual Event Recording

Manage Performance [On-Demand] The New Norms for Customer Experience

Webinar Recording

Measure Results [On-Demand] Satisfaction and Agent Non-Controllables: Positioning your team for success

Webinar Recording

Measure Results [On-Demand] Customer Service 2020: The Future of CX

Virtual Event Recording

Manage Performance [On-Demand] Efficient Customer Service Doesn't Have to Be Impersonal

Webinar Recording

Manage Performance [On-Demand] Remote is the New Normal: How to Continue to Adapt

Foster Engagement [On-Demand] Customer Feedback: The Key to Unlocking Your Agents' Full Potential

On Demand Recording

Manage Performance [On-Demand] The Break Room: Remote Teams: Now What?

Foster Engagement [On-Demand] Remote CX: 3 Tips to Maintain Service Quality with a Remote Workforce

Webinar Recording

Manage Performance [On-Demand] QA is Broken – How Stella Connect is Reshaping the Future of QA

Webinar Recording

Manage Performance [On-Demand] The Building Blocks of the Ultimate CX Tech Stack

Webinar Recording

Manage Performance [On-Demand] 2019 Report Webinar: Best Practices of High-Growth Service Teams

Webinar Recording

Foster Engagement [On-Demand] 7 Actionable Ways to Reward & Recognize Your Agents

Webinar Recording

Manage Performance [On-Demand] Driving Customer Service Innovation and Excellence with Sky

Webinar Recording

Manage Performance [On-Demand] Managing a Great BPO Relationship with Choice Hotels

Webinar Recording

Manage Performance [On-Demand] How ESPN Approaches Customer Service Innovation

Webinar Recording

Foster Engagement [On-Demand] Learn How Harry's Drives Agent Engagement

Webinar Recording

Foster Engagement [On-Demand] Driving Agent Experience and Engagement with Lululemon

Webinar Recording

Manage Performance [On-Demand] Stella Connect & Zendesk Demo

Webinar Recording

Manage Performance [On-Demand] How FabFitFun Measures Customer Support Success

Webinar Recording

Manage Performance [On-Demand] Learn Brooklinen's Formula For Managing a Top Service Team

Webinar Recording

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