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Upcoming Virtual Events

Webinars Webinar: Customer Service in Times of Crisis
December 3, 2020 - Webinar
Events Zendesk National User Group: Building Stronger Customer Experiences Through Messaging
December 8, 2020 - Virtual Event
Events Cookies, Cocoa & CX
December 15, 2020 - Virtual Event

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Insights From Past Events

Agent Engagement How CX Leaders Are Handling the Transition to Remote
Kerrie Bond-MacInnesAvatar
Team Performance 7 Strategies for Helping Remote CX Teams Adjust to the New Normal
Liz AdamsLiz Adams
Events Emerging Leaders in CX Panel - Photo Recap
Events [Panel Recording] Customer Feedback: The Key to Unlocking Your Agents' Full Potential
On Demand Recording
Events [Panel Recording] Self-Care in Support
July 28, 2020 - Virtual Event
Events [Recording] Lunch and Learn: Dealing with Angry Customers
August 18, 2020 - Virtual Event
Events Webinar: How FabFitFun Measures Customer Support Success
Events Webinar: Learn Brooklinen's Formula For Managing a Top Service Team
Events Webinar: How Harry's Built a World-Class Support Team

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