Stella Connect
The Agent-Focused Customer Feedback Tool

Stella Connect captures agent-level customer feedback after every service interaction. Feedback is shared directly with agents and team leaders via real-time streams and dashboards.

Delivering Value Across Your Front-Line Team

DRIVE TEAM ENGAGEMENT

 

Boost morale across your front-line team

TRANSFORM AGENT COACHING

 

Transform agent coaching and 1:1 meetings

POWER MORE EFFECTIVE QA

 

Streamline and enhance your QA program

You’re In Good Company

Trusted by brands who believe in the transformative impact of running a more motivated, higher performing front-line team.

Agent Engagement Case Studies Coaching Events General
Growth What is a CSAT Score?
Growth How Customer Satisfaction Impacts the Customer Experience
Growth Everything You Need to Know about CSAT vs NPS vs CES
Agent Engagement How to Measure CSAT (Customer Satisfaction)