Platform
Capabilities
Remote Workforce
Effectively manage distributed agents.
Agent Engagement
Motivate agents for top performance.
Real-Time QA
Seamlessly tie customer feedback and QA.
Coaching
Coach with real-time feedback and QA.
1:1 Meetings
Better performance-oriented 1:1 meetings anywhere.
CSAT, NPS and CES
Measure the KPIs that matter, at scale.
Rewards and Recognition
Power agent incentives and rewards.
Service Recovery
Close the loop and make things right.
Solutions
Function
For Agents
For Team Leaders
For QA Managers
For Executives
Business Type
For Startups
For Enterprises
For BPOs
For SMBs
Clients
Why Stella
Visibility into Performance
Improve Customer Satisfaction
Scale Efficiently
Reduce Attrition
Resources
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Events
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Contact Us
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Contact Us
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Demo
Agent Engagement
Case Studies
Coaching
Events
General
Events
[On Demand] Stella Summit 2020: Level Up
Virtual Summit Recordings
General
Stella Star of the Month: Hannah McCabe
Liz Adams
General
Stella Connect Passes SOC2 Audit
Bill Beckler
General
On Hold with John and Ramon: Episode 3 with Kevin Rath from Warby Parker
Liz Adams
General
On Hold with John and Ramon: Episode 2 with Dre Allen from Quicken Loans
Liz Adams
General
Stella Star of the Month: Karen Darling
Liz Adams
General
On Hold with John and Ramon: Episode 1
Liz Adams
General
Stella Star of the Month: Michelle Collins
Liz Adams
General
Stella Star of the Month: Justin Cruz
Liz Adams
General
Behind Stella Connect’s New Look and Feel
Rachel Bolsu
General
New $11MM Funding Round for Stella Connect
Ross Cranwell
General
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